If you are experiencing difficulty connecting KUBO to the app, check whether other devices nearby are interfering with your connection.
Make sure to keep your app open throughout the updating process. Do not leave the app running in the background while you complete other tasks as this may result in the robots disconnecting
If you are still experiencing issues, contact us at yourfriends@kubo-robot.com, and please provide the details specified and screenshots in the MY KUBO debugging guide in the attached file below. You can also watch our video tutorial to learn how My KUBO App works.
- If you are still experiencing difficulty, check whether other devices nearby are interfering with your connection
- Make sure to keep your app open throughout the updating process. Do not leave the app running in the background while you complete other tasks as this may result in the robots disconnecting
If you are still experiencing issues, contact us at yourfriends@kubo-robot.com, and please provide the details specified and screenshots in the MY KUBO debugging guide in the attached file below. You can also watch our video tutorial to learn how My KUBO App works.
